Open an arbitration claim. Seriously.
The terms you agreed to states claims can be settled with arbitration. Opening a claim will cost a couple hundred dollars and will move them to action immediately.
Here is a great thread how this worked out for another person on HN.
https://news.ycombinator.com/item?id=31567673
Small claims is definitely less than $400k. In Texas the limit is $20k.
It probably doesn't really matter though. Your contact with Stripe probably requires arbitration but that isn't necessarily a bad thing either.
Check out:
Open an arbitration claim. Seriously.
The terms you agreed to states claims can be settled with arbitration. Opening a claim will cost a couple hundred dollars and will move them to action immediately.
Here is a great thread how this worked out for another person on HN.
https://news.ycombinator.com/item?id=31567673