previous best (of 5 submits), 4 months ago ~ https://news.ycombinator.com/item?id=11174399 worth re-reading this because it is a timeless problem.

Similarly, Google trying to find out what successful teams did differently is a great read: https://news.ycombinator.com/item?id=11174399

Some excerpts:

> ... Google’s intense data collection and number crunching have led it to the same conclusions that good managers have always known. In the best teams, members listen to one another and show sensitivity to feelings and needs.

> ... Google, in other words, in its race to build the perfect team, has perhaps unintentionally demonstrated the usefulness of imperfection and done what Silicon Valley does best: figure out how to create psychological safety faster, better and in more productive ways.

> Project Aristotle is a reminder that when companies try to optimize everything, it’s sometimes easy to forget that success is often built on experiences — like emotional interactions and complicated conversations and discussions of who we want to be and how our teammates make us feel — that can’t really be optimized.